Right of withdrawal

Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.)

Instructions on Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day

  • on which you or a third party designated by you, who is not the carrier, takes possession of the goods, provided that you ordered one or more goods as part of a single order and these are delivered together;

  • on which you or a third party designated by you, who is not the carrier, takes possession of the last item, provided that you ordered several goods as part of a single order and these are delivered separately.

To exercise your right of withdrawal, you must inform us:

BadMax24 GmbH
Rankestraße 26
10789 Berlin, Germany
Email: info@badmax24.de

of your decision to withdraw from this contract by means of a clear statement sent by email. You may use the model withdrawal form provided below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the delivery costs (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we receive notification of your withdrawal from this contract.

We will make the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you incur any fees as a result of the reimbursement.

The customer bears the cost of returning the goods.

Important Information for Returns

Please place a note inside the package clearly stating your order number (BMXXXX). This enables us to quickly and correctly identify your return and assign it to your order.

You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or Early Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts

  • for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive, or which are clearly tailored to the consumer's personal needs;

  • for the supply of goods that are liable to deteriorate or expire rapidly;

  • for the supply of alcoholic beverages, the price of which was agreed upon at the time the contract was concluded, but which can only be delivered at least 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;

  • for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

  • for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery;

  • for the supply of goods which, after delivery, have been inseparably mixed with other goods due to their nature;

  • for the supply of sealed audio or video recordings or computer software if the seal has been removed after delivery.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it to us by email.)

To:

BadMax24 GmbH
Rankestraße 26
10789 Berlin
Germany
Email: info@badmax24.de

I/We () hereby give notice that I/we () withdraw from my/our () contract of sale for the following goods ():

Ordered on () / received on ():

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is submitted on paper):

Date:

(*) Delete as appropriate.